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InterQual® Transparency

InterQual® criteria are utilized by the Utilization Management team, in collaboration with the Medical Director, to support evidence-based medical necessity determinations. These criteria are made available to providers and members to promote transparency and provide insight into the clinical guidelines that inform decision-making.

One Healthcare ID for InterQual® Cloud Solutions

Follow the instructions below to create a One Healthcare ID and link it to your InterQual® account.
For additional information, see One Healthcare ID for InterQual® Cloud Solutions (PDF).

Step 1: Create a One Healthcare ID

If you already have a One Healthcare ID, go to Step 2.
If you do not already have a One Healthcare ID, go to https://identity.onehealthcareid.com/ and click “Create One Healthcare ID,” then follow the instructions to create your One Healthcare ID.

Step 2: Sign in with One Healthcare ID.

Go to InterQual Cloud Solutions sign-in screen and Select Sign in with One Healthcare ID.
When the One Healthcare ID sign-in screen appears, complete the sign-in fields with your existing One Healthcare ID credentials or the credentials you created in Step 1.

Step 3: Link your One Healthcare ID to your InterQual account.

After signing in with One Healthcare ID, you are redirected to the InterQual application sign-in screen.
*Enter your current InterQual username and password on this screen, not the One Healthcare ID username and password you just created.

Note: This process links your InterQual account to your One Healthcare ID account.

After you link your One Healthcare ID account and InterQual account, you must use your One Healthcare ID to sign in to InterQual Cloud Solutions for each subsequent visit. Password management and updates to user personal information are managed through the One Healthcare ID self-service tools.

Note: If you have accounts for both the InterQual Cloud Solutions integ (non-prod) and production environments, you only need to create a One Healthcare ID once (step 1), but you need to repeat steps 2 and 3 for each environment individually.

Any questions regarding access or user-related issues should be directed through the One Healthcare ID sign-in page using the appropriate support link.